Live service notice: checkout and bank connection run inside the authenticated workspace. Provider requests are verified and fail closed when configuration cannot be confirmed.

Trust center

Security and control

Sclerite Home Audit separates financial truth from AI interpretation and keeps every provider-dependent request fail-closed when its production configuration cannot be verified.

Effective September 5, 2026

Implemented safeguards

  • ChatGPT sign-in with server-side household ownership checks on protected reads and writes.
  • Explicit versioned consent before checkout or financial connection.
  • Application-level AES-256-GCM encryption for Plaid access tokens, financial snapshots, generated reports, and monitoring events.
  • Signed Plaid and Stripe webhook verification, bounded payloads, duplicate-event handling, same-origin checks, and request rate limits.
  • Customer export, individual institution disconnection, complete deletion, and minimal deletion receipts.
  • Deterministic ledger arithmetic with integrity tests; AI may only explain verified recommendation IDs, and its output is rejected if it introduces numeric claims.
  • HTTPS, HSTS, restrictive content security and browser permissions, anti-framing, and no-store responses for private APIs.

Live operations

  • Plaid Production credentials and signed webhook verification are active; connection failures do not create usable customer records.
  • Stripe checkout verifies the live $72 audit and $13 monthly monitoring catalog before starting a payment, then grants access only after a signed paid event.
  • The optional OpenAI explanation layer remains disabled until an approved production key and live output-verification test are complete; deterministic recommendations remain available.
  • Encryption-key rotation, recovery testing, alert validation, and independent security and legal review remain ongoing operational responsibilities.

Provider boundaries

Sclerite never asks for or stores an online-banking password; customers authenticate inside Plaid Link. Payment-card details are collected by Stripe-hosted Checkout and do not enter Sclerite systems. Provider credentials are server-only and are never included in browser code or source control.

Incident readiness

The release runbook requires immediate capability containment, credential rotation, minimal evidence preservation, customer-impact assessment, notification review, verified recovery, and a documented corrective plan before reopening.

Data boundary

Home Audit data may never be reused by Sclerite Intelligence or another Sclerite product. Cross-product credentials, databases, analytics identities, and administrator access are prohibited.

Report a concern

Email support@scleritehomeaudit.com with the subject “Security concern.” Include the affected page, approximate time, and a plain-language description, but no credentials or sensitive financial data.