Deletion and disconnection

Choose Disconnect beside an institution in My Audit. Sclerite requests removal of the Plaid Item, revokes continued access, and deletes the imported snapshots for that connection. Other institutions and the billing record are not affected.

Choose Delete my data and enter the displayed confirmation phrase. The operation first revokes every Plaid connection. Only after disconnection succeeds does it delete the household profile, consent, answers, financial snapshots, and reports. This fail-safe prevents local deletion from hiding a connection that remained active.

Billing, refund, tax, fraud-prevention, and transaction records may remain when required by law or legitimate operational obligations. They are de-linked from the deleted household where practical. A minimal deletion receipt contains a one-way owner hash, completion time, and number of disconnected institutions, but no financial payload.

Workspace deletion requires sign-in so one person cannot delete another household’s records. If you cannot access the workspace, email privacy@scleritehomeaudit.com from the account address. Support will verify the request before taking action. Do not send financial documents or credentials by email.

The deletion controls and audit trail are active for live customer workspaces. Provider revocation must succeed before local records are removed.